Technical Writing and Documentation
Welcome to the professional portfolio of Daniel Friedman. I provide modern solutions to documentation that reduce technical support and translation costs and improve the user experience.
Instruction Manuals and Quick Start Guides.
Online Articles, Proposals, and Press Releases.
Training Videos and Online Help
The book Don't Make Me Think by Steve Krug puts out a simple, elegant way of thinking about usability in app and web design. Instead of leaning on prescriptive mandates telling you what is or is not user friendly, Krug gives out easy-to-follow guidelines for anyone on a product team.
Condition tags in Madcap Flare are one of your best friends when it comes to taking content and reusing across multiple targets. However, when used in the standard way, conditions have a limitation that two conditionals marked to a piece of content will act as an 'OR' statement. What if you want to use conditional text as an 'AND', where the content is not shown unless both conditions are met?
The Nintendo Labo pushes the bounds of what’s possible for augmented reality in video gaming and quality in technical communication. It provides a ton of lessons for technical communicators who want to improve the quality of their work and who want to push instructional design in new, exciting directions.